Elon Musk’s social media platform X appeared to experience a broader outage Friday morning, after nearly 75,000 users reported issues, according to DownDetector.com. Issues with X appeared to spike shortly after 10 a.m. EST, and just under 75,000 users reported issues with the platform by 10:11 a.m., according to DownDetector.

Tess Coward, a 27-year-old PR professional based in New York City, woke up feeling under the weather on Wednesday. But without the ability to make phone calls or receive text messages, she couldn’t get in touch with her doctor or log into the provider’s patient portal.

A major Verizon outage appeared to impact customers across the United States starting around noon ET on Wednesday. Calls to Verizon customers from other carriers may also be impacted.

Experts have told USA TODAY such outages can be dangerous and will continue. Verizon apologized to its customers and said it would be offering credits to everyone who was impacted. A spokesperson told USA TODAY that the outage was tied to a software issue and that the company is "conducting a full review of what happened.

Verizon Wireless said it will provide credits to customers after a widespread outage disrupted mobile communications.

Verizon is offering customers a $20 account credit following a massive outage that brought down service across the US on Wednesday. In an update on X, Verizon says you’ll receive a text message when the credit is available, which you can redeem by logging into the myVerizon app and accepting it.

With widespread outrage over missed appointments, no GPS, and the inability to log in to work apps, many say a $20 credit is not enough to make up for the incident.

New York State Assembly member Anil Beephan called on the Federal Communications Commission to investigate the hourslong service outage.