By Ebenezer YALLEY The proliferation of agency banking as a convenient form of banking has been widely touted as a major ...

In today’s highly dynamic financial world, the necessity of viable solutions that allow unbanked and underbanked people to use banking services has become more pressing than ever. One of the primary ...

Stepping out of a comfortable corner and looking around, bank executives evidenced that thousands of banks across the globe are experiencing stagnated growth. Recent innovations, specifically GenAI, ...

The Central Bank of Nigeria (CBN) describes agency banking as the provision of banking and other financial services to the public through third parties. The practice enables banks and other financial ...

Over the last few years, agency banking has emerged as a powerful force in bridging the financial inclusion gap, particularly in the rural and underserved regions of Kenya. Through a network of agents ...

Around 40 years ago, a bank branch manager probably knew the name of every customer and was able to offer personalised advice and guidance. But as Ranil Boteju, chief data and analytics officer at ...