Looking to purchase an Amazon Alexa device? Discover the four hidden frustrations pushing thousands of users to permanently ...

If you ask Alexa if she's down, she might not answer. Because right now, Alexa is down for many. According to Downdetector, there were nearly 300 reports of issues with Amazon Alexa as of Monday ...

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Amazon had been planning to roll out a new Alexa powered by generative AI in October 2024, but that obviously didn't happen. According to reports that came out back then, the company pushed back its ...

Internal Amazon metrics have created a rosy view of the impact from Alexa and Echo on the company’s revenue from other services. This led Amazon to continue investing heavily in its devices business ...

When Amazon announced its new Alexa Plus AI service in February, we were there to check out the demonstrations and hear about the rollout plans. Just one problem with this conversational AI upgrade ...

Apple and Amazon are two of the biggest players in home voice assistants (hardware and software). Both have struggled for years to develop a (arguable) compelling voice product. Each is taking a very ...

Amazon’s new Alexa.com portal brings the AI-powered Alexa+ assistant to the desktop browser. Amazon is quietly rolling out the last big pillar of its AI-powered Alexa+ vision: the Alexa.com website, ...

Having Alexa work off of an LLM is just not going to be particularly reliable anytime soon and is ripe with risk for consumer harm in various ways. Another massive problem that LLMs are facing for ...