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Lindsey Ellefson is Lifehacker’s Features Editor. She currently covers study and productivity hacks, as well as household and digital decluttering, and oversees the freelancers on the sex and ...

Amazon is making cuts to its global customer service organization, impacting less than 1% of the division’s workforce, the company told sister publication CX Dive in an email Thursday. The workforce ...

Workers across the U.S. are worried that they could be replaced by AI, and a new feature story about Amazon from Fortune's Jason Del Rey shows what those fears look like up close. The company says it ...