The BBB’s mission is to promote “marketplace trust,” which it does by grading companies, publishing reviews, and facilitating ...

Better Business Bureau accreditation sure sounds fancy and official, but what exactly does it mean? And is it a bad thing if a local business isn't accredited or has a negative overall ranking?

Is the Better Business Bureau still relevant to consumers in an age of almost instant response on social media platforms like Twitter and Instagram? For more ...

The Daily Herald has been recognized with the Better Business Bureau’s Diogenes Award for Excellence in Media. Managing Editor of Administration and Opinion Jim Slusher accepted the award during ...