At some point in time most group practices, hospitals or other provider organizations will receive a letter from the Office for Civil Rights (“OCR”). The letter will state that OCR received a ...

The way you handle your response to a guest complaint is key to keeping a positive reputation and maintaining your current customer base. The Cutting Edge PR website warns that a business loses about ...

Most employers understandably dread the possibility of a workplace investigation by the Occupational Safety and Health Administration. However, many of these same companies fail to pay appropriate ...

Complain.biz, an online platform that helps consumers file complaints against companies, has launched a new AI-powered complaint letter service that uses OpenAI's GPT4 technology to generate ...

Whether you use Verizon for a single service such as business phone or Internet or you've subscribed to a bundle, when something goes wrong, it can be disastrous. Instead of just accepting that your ...

Some Massachusetts drivers tell 7-Investigates their licenses were threatened with suspension after they got baffling letters in the mail from the RMV. What’s going on? 7’s Hank Phillippi Ryan has the ...

Zazou saved the day in a Portlander's dispute with the water bureau. (Courtesy of Carie) Yelp has made the complaint letter, angrily dashed off to a customer-service department or even the CEO, a lost ...

A 1930s musical soundtrack fades down and a group of actors begin taking turns behind a microphone at the Shea Theater in Turners, Falls, Massachusetts, reading complaint letters from almost a hundred ...

Metro Nashville Council member Zulfat Suara has filed a federal civil rights complaint against her former employer, Meharry ...