As I am writing this, I have just had the pleasure of hearing writer Michael Morpurgo reading one of his latest children’s poems, "Driftwood," which is about a piece of driftwood that was made into a ...

Most product research and front-end innovation experts agree that it’s essential to approach innovation with consumer insights based on empathy—listening to their needs, identifying unmet ...

Florida’s insurance consumer helpline is often the first resort for homeowners looking for help battling their insurance company. If they can reach it, that is. It’s only open three hours a day. For ...