Contact Center Technology Consulting: ICMI helps organizations realize their CX vision. Companies can maximize their technology investments with a vendor-agnostic approach, ensuring seamless selection ...

TULSA, Okla., Feb. 5, 2021 /PRNewswire/ -- PPT Solutions, a premier provider of client-centric, performance-based Customer Experience and Contact Center Consulting Solutions, announced today it has ...

Pune, April 19, 2022 (GLOBE NEWSWIRE) -- Global Contact Center Market Analysis and Insights: The global Contact Center market size is projected to reach USD 41790 million by 2027, from USD 32190 ...

SAN FRANCISCO--(BUSINESS WIRE)--The International Customer Management Institute (ICMI), the authority on contact center excellence, has launched a new consulting practice aimed at helping companies ...

SALT LAKE CITY--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that NICE inContact has been named in DMG Consulting’s 2020-2021 Cloud-Based Contact Center Infrastructure Product and Market ...

Solid Rock Consulting, a pre-eminent contact center consulting firm, is proud to announce its partnership with 8x8, Inc., a leading integrated cloud contact center and unified communications platform ...

(MENAFN- CDN Newswire) The latest market research report entitled [To enable links contact MENAFN] Global Contact Center Consulting Service Market 2020 by Company, Regions, Type and Application, ...

BEIJING, Jan. 5 /Xinhua-PRNewswire/ -- PacificNet Inc. , a leading provider of customer relationship management (CRM), call center, Direct Response Television (DRTV), Interactive Voice Response (IVR) ...

SAN FRANCISCO, March 11, 2025--(BUSINESS WIRE)--The International Customer Management Institute (ICMI), the leading global provider of comprehensive resources for customer management professionals, ...