Unhappy customers can be a dangerous situation for any company because these customers often share their complaints with other people. If a customer lodges a complaint against an employee, manage it ...

A customer complaint is a good opportunity to get an accurate snapshot of customer perception, and it tells a lot about a small business's performance. "Entrepreneur" magazine's website says that it ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

Complain.biz, an online platform that helps consumers file complaints against companies, has launched a new AI-powered complaint letter service that uses OpenAI's GPT4 technology to generate ...

Zazou saved the day in a Portlander's dispute with the water bureau. (Courtesy of Carie) Yelp has made the complaint letter, angrily dashed off to a customer-service department or even the CEO, a lost ...