In our global, digital world, there are people working and shopping online and surfing the Web for information 24/7. This often means that customers are seeking to contact or obtain help from a ...

Customer service and helpdesk operations have always been costly, convoluted processes that no one enjoys—not the customer, the business, nor the individual representative. Customers get upset about ...

In today’s market, customers expect to be able to make a purchase or contact a business with questions or concerns around the clock. Even if a business operates one or more physical locations that are ...

James Chen, CMT is an expert trader, investment adviser, and global market strategist. David Kindness is a Certified Public Accountant (CPA) and an expert in the fields of financial accounting, ...

91% of top companies use AI to boost customer service, improve branding Your email has been sent More than 90% of companies with world-leading brand recognition and high levels of customer ...

The following is a list of legit companies that hire people to do work from home involving the use of a phone (customer ...

Where do you contact Microsoft Support if you face problems relating to Windows, Office, or any other Microsoft software or service? This post will list some useful resource links, phone numbers, and ...

Ada is on a mission to build chatbots powered by artificial intelligence. The company today is announcing a $19 million Series A that will go far in helping it reach that goal. The company sees the ...

PARIS & NEW YORK--(BUSINESS WIRE)--Sinequa, a leading provider of enterprise search, announced that Airbus Helicopters, the world’s leading manufacturer of helicopters and a division of Airbus, has ...