You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Allie Kelly Every time Allie publishes a story, you’ll get an alert straight to your inbox!

Staff cuts and policy changes at the Social Security Administration are going to make Social Security benefits harder to access for many, experts say. New reports that the SSA plans to migrate from an ...

Don't miss the big stories. Like us on Facebook. To the Editor: Social Security has struggled with customer service for years. Declining staffing and funding has seen the Social Security ...

A nonprofit legal group is calling on the Social Security Administration to release records on recent internal changes and “customer service breakdowns,” alleging it has caused widespread service ...

The Social Security Administration says it has cut the time it takes to answer calls and reduced a backlog of disability claims as part of its "efforts to improve customer service while handling ...

(CNN) — President Donald Trump’s nominee to lead the troubled Social Security Administration told senators Tuesday that he would swiftly improve the agency’s ...

Home Retirement Social Security Customer Services are Strained at the SSA. You Should Plan Around These Federal Holidays If you have a question or need information from a federal agency, check the ...