The CFPB ordered Equifax to pay $15 million for mishandling consumer disputes and re-inserting previously deleted mistakes. ・Flawed processes led to confusing letters, inaccurate credit scores ...

The CFPB also cited Equifax’s pattern of misleading consumers throughout the dispute process through letters that “sometimes contained confusing or contradictory statements,” including both “this has ...

Equifax was fined $15 million after ... firm is further accused of issuing confusing and conflicting letters about the results of dispute investigations, and of using a flawed internal software ...

Further, from early 2022 to mid-2023, Equifax sent letters to 250,000 consumers stating that the reinvestigation of their dispute was "still in process" when, in fact, the investigation had ended. The ...

The Consumer Financial Protection Bureau found that the Atlanta-based company failed to properly investigate disputes in credit reports. Equifax will pay a $15 million penalty for failing to ...

According to the CFPB, it “found Equifax ignored consumer documents and evidence submitted with disputes ... provided confusing and conflicting letters to consumers about the results of its ...

"Equifax ignored consumer documents and evidence submitted with disputes, allowed previously deleted inaccuracies to be reinserted into credit reports, provided confusing and conflicting letters ...

The U.S. Consumer Financial Protection Bureau ordered Equifax to pay $15 million after it “failed to conduct adequate investigations of disputed information in credit reports.” ...

Equifax was fined $15 million after ... firm is further accused of issuing confusing and conflicting letters about the results of dispute investigations, and of using a flawed internal software ...