The Department of Consumer Affairs released an advisory on January 2 which said that the ‘service charges‘, which restaurants include in addition to taxes, are actually optional and not mandatory.

More power to the consumer is our motto, whether buying rajma or a watch. Pushpa Girimaji tells you how to get empowered. More power to the consumer is our motto, whether buying rajma or a watch.

Pushpa Girimaji I had filed a complaint before the District Consumer Disputes Redressal Commission over a defective television set sold to me. I won the case and the retailer was asked to replace the ...

Dec 22, 2003The sloppy introduction of CAS in South Delhi has only confirmed the worst fears of consumers- that any attempt at introducing CAS without a regulator and adequate safeguards to protect ...