While many of us can’t imagine a world without computers at work, some can remember a time when landlines and faxes were the killer productivity apps. Today, it’s hard to believe, since thousands of ...

In 1911 a congressional special committee convened to investigate the impact of new business practices on the lives of workers. Of particular interest to the committee was something called scientific ...

In the first part of this series, I covered the tectonic shifts that put business technology decision making into the hands of non-technical employees. With the rise of software-as-service (SaaS) and ...