The help desk lies at the heart of any organization's IT support effort. One of the biggest challenges for any IT organization is managing -- and paying for -- both hardware and software IT support.
Atlanta, GA, June 30, 2010 --(PR.com)-- Software developer NetSupport are pleased to announce the immediate availability of NetSupport ServiceDesk version 3. As well ...
On June 13, Mercury Interactive announced that it is expanding its reach into the IT services management market. The company is tackling the service desk and has acquired PowerHelp IT software from ...
LiveTime Adds JeOS VMware Virtual Appliance to its Help Desk and Service Management Suite New Linux based JeOS (Just Enough Operating System) facilitates rapid deployment of enterprise service ...
Half the battle with properly managing IT infrastructure and applications is adhering to best practices. The other half? Putting technology in place to automate, monitor and speed problem resolution.
Software developer NetSupport are pleased to announce the immediate availability of NetSupport ServiceDesk version 3. Online, June 28, 2010 (Newswire.com) - Atlanta ...