Intercom, now called Fin, has launched Fin Operator, an AI agent that manages customer service AI, signaling a new phase in ...

Intercom Inc. is expanding the role of its Fin artificial intelligence customer agent beyond customer support for the first time, positioning it as a sales assistant that operates across all stages of ...

Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...

Alongside the HomePod mini, Apple introduced a new Intercom feature that's designed to let Apple device owners communicate with one another throughout the home, sending messages to specific rooms, ...

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

Smart home goodies are rapidly filling up the nation’s houses – but what about our flats and apartments, where smart locks and doorbells are pretty redundant? Ring’s latest gadget changes all that, ...

One of the best ways to improve efficiency in a small office environment is to reduce the amount of time spent traveling between departments. An intercom system that connects the front desk to a back ...

Ask Intercom CEO Eoghan McCabe about what he calls the “P-word,” and he’ll wince like he’s describing an overripe fruit. The native of Ireland has worked in software in San Francisco long enough now ...

Ring has updated its Intercom Audio and Video with new features, including Quick Replies, video previews and snapshots. The new Ring Intercom features are available in the UK for users with a Ring ...