CarMax’s omni-channel experience, which lets consumers buy used cars online, in-store or a blend of both, is now nationwide. The largest retailer of used cars in the U.S. said Thursday it has finished ...

More than eight in 10 agencies (81%) will increase tech investments in 2017, with 75% saying they will focus on personalization and customer journeys, according to research by omni-channel provider ...

2014 is a year for exciting and delighting customers on their terms – every time, everywhere. The strategy to embrace is omni-channel – ensuring you have a way to deliver brand experience, engagement, ...

Businesses are moving towards a unified customer experience, leaving behind fragmented multi-channel approaches. Experts at the ETBrandEquity CX+ Summit 2025 highlighted that customers expect seamless ...

The retail industry is undergoing a remarkable transformation, presenting a host of new challenges and opportunities for many businesses, including those new to retail. Two significant themes that ...

NEW YORK--(BUSINESS WIRE)--The first paragraph of the release dated Jan. 16, 2017, should read: A leading specialty retailer of apparel, accessories, and footwear for fashion-conscious young men and ...

Because omni-channel marketing is a relatively new and emerging concept, there's still time for print service providers to start small and expand in the future. In an earlier blog, I defined the ...

Omnichannel is the white whale of the retail sector. But as the vision for omnichannel enters its third decade, the question remains whether new technologies and a relentless retailer focus on ...

SAN FRANCISCO--(BUSINESS WIRE)--PredictSpring, a leader in omni-channel commerce and modern POS technology, today announced that Bouclair, the home furnishings and décor brand known across Canada, has ...

A Google report, The New Multi-screen World: Understanding Cross-Platform Consumer Behavior showed that 90 percent of consumers surveyed reported using more than one device -- whether that meant a ...

Last time we took a close look at Hästens, the pandemic was in full swing, and retailers were scrambling (see Stuart's Hästens makes its omni-channel retail bed with Apple and Salesforce). Fortunately ...

Over the past year or so, California-based AO has enjoyed a bump in its retail design assignments that, according to its Managing Partner Rob Budetti, can be attributed mostly to retail being ...