PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

RALEIGH, N.C. (WTVD) -- The COVID-19 pandemic is affecting the supply and demand for both new appliances and repairs and parts for those appliances. Frustrated homeowner Tearria Beck-Scott is one of ...

For more than two decades, Sears Home Services has offered home warranty coverage that extends to appliances and home systems. The company offers a 180-day service guarantee and a preventative ...

Sears is getting back to its appliance roots. A decade after touting its softer side while ceding share to the home-improvement channel, the retailer is mounting a major effort to remind older ...

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Sears Holdings Corp.'s new CEO, Louis D'Ambrosio, left, is hitching his turnaround plan to the fading power of the retailer's appliance business. Long a source of strength for the struggling Hoffman ...

Residents of Puerto Rico have faced and overcome devastating natural disasters in recent years, including Hurricane Maria in 2017 and major earthquakes in 2019. In each situation Sears Home Services ...

Worried that home-improvement chains are stealing market share, Sears, Roebuck and Co. will expand the number of its appliance and electronics outlet stores over the next two years by nearly 70 ...