Social Security’s telephone customer service sucks, acting leader admits. Many senior citizens agree
Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer service can “suck.” “We need to show how bad we suck on ...
Long waits when calling the Social Security Administration's toll-free phone number have been a legacy issue for the agency. On Wednesday, SSA commissioner Frank Bisignano told Congress he is working ...
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