VR may be the future of training for on-the-job skills, but it may also benefit soft skills. Learn more about how virtual reality is changing the job-training game. Virtual reality (VR) is gradually ...

How do you teach empathy? That’s a question many people – including contact center managers and supervisors – would like to know the answer to. We know that good customer experiences (CX) happen when ...

As the workplace moves toward greater automation, soft skills training will become a necessity. In 2017, McKinsey Global Institute reported that up to 44% of current work activity hours will be ...

Soft skills training is the No. 1 priority for more than a quarter of HR and L&D professionals in a Talespin study released in March. Nearly half of the 70 respondents ranked it among their top three ...

Artificial intelligence is transforming the workplace. Headlines warn about the dire need to reskill and upskill employees and for teams to stay afloat in an increasingly competitive market. But ...

Opinions expressed by Entrepreneur contributors are their own. Teaching — and measuring — hard and soft skills are uniquely different. It’s far easier to teach and measure hard skills, and usually, ...

Recent research says managers and employees agree that new job recruits must possess and demonstrate certain soft skills in the hiring process. As technology rapidly changes, so does the shift for a ...

LONDON--(BUSINESS WIRE)--Technavio has been monitoring the soft skills training market and it is poised to grow by USD 14.9 billion during 2020-2024, progressing at a CAGR of over 11% during the ...

For years, organizations have treated AI as a tool for efficiency — something that speeds up processes, delivers information ...

From robotics on factory assembly lines to ChatGPT, artificial intelligence is as prevalent in major industries as it is on our smartphones. From some perspectives, that expansion is revolutionary; ...

When talking about the growing lack of soft skills in today’s workplace, you may be thinking, “Wait a minute. I know plenty of people who exhibit great professionalism, critical thinking, and teamwork ...