Isa Fulford, the research lead for OpenAI’s new ChatGPT agent, needed to order a bunch of cupcakes, so she asked the AI tool to do it for her. “I was very specific about what I wanted, and it was a lot of cupcakes,” she says. “That one took almost an hour—but it was easier than me doing it myself, because I didn't want to do it.”

On July 17, 2025, OpenAI introduced ChatGPT agent, marking a significant evolution in AI assistance technology. This feature transforms ChatGPT from a conversational AI into an autonomous digital worker capable of executing complex tasks independently.