Voice AI has the potential to streamline a lot of businesses' customer service tasks, such as answering routine customer questions or scheduling appointments, without a human agent needing to step in.

Alexis Conell didn't think anything was wrong or experience symptoms until she learned she'd lost kidney function. Now a ...

Lifted by a favorable ruling from a federal judge, California has been able to access and distribute food benefits that the ...

With support from Gloria and other mayors, Democratic Sen. Catherine Blakespear of Encinitas introduced a proposal to make it ...

Matt Weyandt, co-founder of the craft chocolate brand Xocolatl, says Gusto has kept pace with his company as it’s grown from ...

Minnesotans across the state will choose local leaders who will make consequential decisions about property taxes and how to ...

The first ever meeting of the new National Council of Family Carers was held in Dublin today. Family Carers Ireland hopes ...

"More school closures moves us further down the death spiral," one community member said at a school board public hearing ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Health Inc. (EHTH) is rated a BUY for its digital growth, strong finances, and comeback potential. Read here for more ...

With Investment Led by Redpoint Ventures, Giga is Helping Businesses Automate Customer Support Using Production-Ready AI Agents ...

Many seniors want to age in place and stay at home as long as possible. Families want that too, but safety becomes a real concern when someone lives alone. A medical alert system was once just a ...