NAIROBI, Kenya, Jan 9 - Safaricom has been ranked as the leading mobile internet provider in Kenya, outperforming rivals Airtel, Telkom Kenya and Jamii Kenya breaking news | Kenya news today | ...

UK businesses are adapting to evolving payment trends—from instant payments and mobile wallets to BNPL and subscriptions—to ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

A local internet provider that brought high-speed internet to more residents through a partnership with Harrison County said it now has more than 5,200 customers throughout the county.

When service becomes automated, empathy becomes the differentiator. Customers will stay loyal to companies that show up with ...

AI Chatbots and Virtual Assistants are Transforming the Banking Sector with Faster Service, Smarter Advice & Stronger Trust AI chatbots provide 24/7 banking support, delivering instant responses, ...