Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index ...

Toyota had been tied for first in the annual survey last year but fell behind Subaru. Lexus took the top luxury spot.

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

The latest American Customer Satisfaction Index is out, and it's got some juicy information, including Japanese cars ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

Lexus climbed to the top and BMW fell to last place. The survey also found EVs sat at the bottom when it comes to driver ...

Subaru leads mass-market brands with record driver satisfaction score of 85, topping Toyota and Mazda. Lexus surges 6% to ...

The ACSI Automobile Study 2025 reveals that Ram and Chrysler have the worst customer satisfaction ratings. Both car brands ...

Subaru edged out Japanese rivals Mazda and Toyota in a U.S. customer satisfaction survey. For Stellantis, the results were not as enjoyable.

While the dip in Q2 is minor, the trend of declining satisfaction is significant — and concerning, ACSI’s Forrest Morgeson ...