Alta Vista Technology | LinkedIn
Alta Vista Technology | LinkedIn
Jun 25, 2014
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Unlock Faster IT Support Using AI Self-Service Tools | Cliff Jones
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 Onboard customers to Alta in under a minute! See how the new Alta Partner App simplifies customer setup — from creation to license activation — all in just a few clicks. Watch the latest Minute Mastery episode now: https://bit.ly/3JzCidV #AvigilonAlta #MinuteMastery | Avigilon | Facebook
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The best techs don’t just fix problems, they answer questions the customer never says out loud. Who are you? Can I trust you? Do you know what you’re doing? What’s this going to cost? How long will it take? When you answer those before they even ask, you build confidence...and confidence is value. It’s the same reason great servers get better tips. They refill your glass before it’s empty. They bring napkins before you need them. Do the same thing on a service call. Anticipate. Explain. Reassure
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